Privacy Policy

Welcome to Jig Reel Pro Sales Store (“we”, “us”, or “our”). As professional anglers ourselves, we understand the importance of trust when it comes to your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website jigreelpro.com or purchase our premium fishing gear.

1. Information We Collect

To provide you with the best fishing equipment and service, we collect:

• Personal Information: When you make a purchase, we collect your name, email address, shipping/billing address, payment details (processed securely through our PCI-compliant gateway), and phone number.
• Order Information: Details about the rods, reels, lures, and other fishing gear you purchase, including preferences and special requests.
• Technical Data: IP address, browser type, device information, and browsing behavior on our site to improve your shopping experience.
• Communications: Records of your emails, live chats, or calls with our team of fishing enthusiasts.

2. How We Use Your Information

We use your information with the same care we put into selecting our premium fishing gear:

• To process and ship your orders for baitcast reels, spinning combos, tungsten jigs, and other professional fishing equipment
• To provide customer support from our team of fellow anglers
• To improve our website and product offerings based on how anglers like you use our site
• To send you relevant fishing tips, new product announcements, and special offers (only if you opt-in)
• To prevent fraud and ensure the security of your transactions
• To comply with legal obligations and protect our rights

3. Sharing of Information

We treat your information with the same discretion we’d expect when purchasing tournament-grade gear:

• Service Providers: We share necessary information with payment processors (like PayPal and credit card companies), shipping carriers, and IT service providers – all held to strict confidentiality agreements.
• Legal Requirements: We may disclose information if required by law or to protect our rights, similar to how we’d handle a prized catch.
• Business Transfers: In the event of a merger or sale, customer information may be transferred but remains protected under this policy.
• Never with third parties for their marketing purposes without your explicit consent.

4. International Data Transfers

Since we ship fishing gear globally (except some remote Asian regions), your information may be transferred to and processed in countries other than your own. We ensure all transfers comply with applicable data protection laws and maintain the same security standards worldwide.

5. Data Security

We protect your data with the same seriousness we apply to our premium fishing equipment:

• 256-bit SSL encryption on all transactions – the same security used by major banks
• PCI-DSS compliant payment processing
• Regular security audits and monitoring
• No storage of complete payment card details on our servers
• 3D Secure authentication for eligible cards

6. Your Rights

You have rights regarding your personal information, just as you have choices in selecting the perfect rod and reel combo:

• Access: Request a copy of your personal data we hold
• Correction: Update inaccurate or incomplete information
• Deletion: Request erasure of your data under certain circumstances
• Opt-out: Unsubscribe from marketing communications at any time
• Restriction: Limit how we use your data in specific cases
• Portability: Request transfer of your data to another service provider

To exercise these rights, contact us at [email protected].

7. Cookies and Tracking Technologies

Our website uses cookies – small data files that help us:

• Remember your preferences (like your favorite type of fishing gear)
• Analyze site traffic to improve your shopping experience
• Enable features like your shopping cart
• Deliver relevant ads to anglers who might appreciate our premium equipment

You can control cookies through your browser settings, though this may affect site functionality. We also use Google Analytics to understand how anglers use our site.

8. Children’s Privacy

Our professional fishing gear is intended for adult anglers. We do not knowingly collect information from children under 16. If we learn we’ve collected such information, we’ll delete it immediately.

9. Changes to This Policy

We may update this policy occasionally, just as we refine our fishing equipment offerings. The updated version will be posted on our website with a new “Last Updated” date.

10. Contact Us